Refund Policy

Last updated: January 29, 2024

Thank you for choosing HueHive.

Subscription Refund Policy:

1. Refund Eligibility:

• Subscriptions are eligible for a refund within 14 days of the initial purchase date.
• To be eligible for a refund, you must request the refund within the specified period, and the subscription must not have been fully utilized.

2. Refund Process:

• To request a refund for a subscription, please contact our customer support team at kamal@huehive.co within 14 days of the initial purchase.
• Refunds for subscriptions will be prorated based on the unused portion of the subscription period.
• Once your refund request is approved, the refund will be processed to the original payment method within 7 business days.

3. Non-Refundable Items:

• Subscriptions that have been fully utilized or expired are not eligible for a refund.

HueHive Points Refund Policy:

1. Refund Eligibility:

• HueHive Points are non-refundable if used.
• HueHive points can be refunded if requested withen 14 days if not used.

2. Exceptions:

• In the event of a technical issue resulting in the loss of HueHive Points, please contact our customer support at kamal@huehive.co for assistance.

Contact Information:

If you have any questions about our refund policy, please contact us at:
Email: kamal@huehive.co
Chat support: Discord